Laura Brown tells us why she became a paralegal and what drives her to provide excellent client service. She loves to be there for her clients in their time of need to give them extra support. She describes the dedicated work ethic of every team member and how it typically results in client satisfaction.
During the process of a personal injury claim there are battles that come about daily from rentals being cut off before a vehicle is fixed to doctors not being able to comply with the client's schedule to insurance denials. So there are so many aspects of the claim while it's pending that you have to make sure are handled. My name is Laura Brown. I am a senior paralegal at Chanfrau & Chanfrau. I've been working with the firm since 2009. I was born in Miami, Florida and we moved to the New Smyrna Beach area when I was two years old. I first became interested in being a paralegal to fight for the many clients that deserve and need somebody fighting in their corner. I came to Chanfrau & Chanfrau in 2009 because they were a very dynamic firm. They specialized in a smaller practice where you really get to know each individual client. What really makes Chanfrau & Chanfrau special is the level that they care about each and every client. I mean, I have seen these attorneys help clients not only with the personal injury matters but so many other aspects of their life when they didn't need to. They're not compensated for it and they do it with a smile.