The victim of a plastic surgery procedure gone wrong, Anne McGan was left physically scarred and emotionally devastated. She was reluctant to leave the house even to see an attorney, but at her family's urging, she finally did. Anne shares how Chanfrau & Chanfrau made her feel comfortable and at ease throughout her successful malpractice case.
MS. ANNE MCGAN: I went to a plastic surgeon that kind of destroyed half of my face with a laser; he burned it. And the way it affects you mentally is you want to crawl in a hole and die and my kids kept telling me I had to go to a lawyer and I said no. I will not go anywhere. I'm not going to any lawyer. But you have to go to a lawyer; you have to at least try to put him out of business. And so my one daughter called up Chanfrau and Chanfrau and made an appointment for me even though I didn't want to go she made an appointment and I went and they made me feel so comfortable and so relaxed like they were my friends and I just met them.
I'm still friends with them. They're very friendly people and they make you feel very comfortable. It's not like coming to a stranger when you come here. You feel very, very comfortable around them. They make you feel comfortable and relaxed. And I didn't think that I would feel that way 'cause the way I felt when my face was burned I just felt like crawling in a hole and dying that's what I wanted to do. I didn't want to go out in public. I actually wore a paper surgical mask just so I could get out of the house and I thought if anybody was rude enough to ask me why I'm wearing it I'd tell them I had surgery done on my mouth and I'm trying to keep it clean. I just didn't want people to see me. It had a very bad effect on me mentally.